Go to the homepage, drag and drop your files (or click to browse), add recipient emails, set a price if you want, and hit Send. Your recipients will get a secure download link by email.

Yes! The Basic plan lets you send files up to 5 GB with all core features. Starter and Pro unlock larger file sizes, longer expiry dates, and lower platform fees.

Do I need an account?

You'll need to verify your email to send files — we use a passwordless OTP system, so there's no password to remember. Just enter your email, confirm the code, and you're in.

How do recipients download my files?

Recipients receive an email with a secure link. If the transfer has a price, they pay first, then download. If it's free, they download directly. They can also preview watermarked versions before paying.

Can I protect my transfers with a password?

Yes. When creating a transfer, toggle on password protection and set your password. Recipients will need it to access the download page.

What happens when a transfer expires?

Expired transfers are no longer accessible. Recipients will see a message saying the link has expired. You can set expiry dates from 1 day to 90 days depending on your plan.

When a recipient pays for your transfer, the amount (minus the platform fee) is credited to your ZeFile wallet. You can withdraw to your bank account or Mobile Money at any time.

What payment methods are supported?

Mobile Money (MTN, Orange, Wave, Airtel), bank transfers, USSD, and cards (Visa, Mastercard). Your clients pay the way they already do — no credit card required.

What are the platform fees?

It depends on your plan: on Basic you keep 93%, on Starter you keep 95%, on Pro you keep 97% of each paid transfer. The rate is set when you create the transfer — upgrading later gives you the better rate on new transfers, but doesn't change old ones.

Yes. Files are encrypted in transit using TLS and stored on secure cloud infrastructure. We never share your files with anyone other than your designated recipients.

Can I delete my files?

Yes. You can cancel or delete any transfer from your dashboard. The files will be removed from our servers.

How to upgrade from Free to Starter or Pro

Upgrade in two clicks: open your account, pick a plan, choose monthly or yearly billing, and you're on the new tier instantly. ## Where to do it From your dashboard, click your name in the top-right → Plan & billing, then "Upgrade". Pick Starter or Pro and the billing period (yearly saves ~20%). ## What changes immediately Higher per-transfer file size cap, lower platform fee on every paid transfer (5% on Starter, 3% on Pro instead of 7%), longer transfer expiry options, priority email support. New transfers immediately use the new fee tier. ## What about transfers I already created Existing transfers keep the platform fee that was active when they were created. If you upgrade and then a buyer pays an old transfer, the older (higher) fee still applies for that one. New transfers use the new lower fee.