You can cancel or downgrade at any time from your account. No phone calls, no retention questions — two clicks and you're done.
## Where to do it
Account → Plan & billing → "Change plan" or "Cancel subscription". You'll see exactly what changes and when it takes effect.
## When the change applies
The new plan kicks in at the next billing cycle. So if you cancel mid-month, you keep your current tier until the end of the month you've already paid for. We don't pro-rate cancellations — you've paid for the full period.
## What happens to your transfers
All existing transfers keep working at the fee tier they were created at. New transfers after the downgrade use the new tier. Files, settings, and your account stay intact — nothing gets deleted.
